Technical issues have marred the launch of Disney+, which went live in the US, Canada and the Netherlands on November 12 at the start of the global rollout of the streaming service.
Commenting on these issues, Disney has said that they have been due to demand “exceeding our highest expectations”.
Downtector notes that the majority of the issues in all three countries – 69% in the case of the US – have been related to video streaming and the remainder login to the service.
Disney+ will make its debut one week from now in Australia, New Zealand and Puerto Rico on November 19, followed by markets across Western Europe—including the UK, France, Germany, Italy, Spain and a number of other countries in the region – on March 31, 2020.
At launch Disney+ is offering nearly 500 films and 7,500 TV episodes from Disney, including an extensive collection of library titles and Disney+ originals.
Commenting on the launch, Robert A. Iger, chairman and CEO, The Walt Disney Company, said: “The launch of Disney+ is a historic moment for our company that marks a new era of innovation and creativity.
“Disney+ provides an exceptional entertainment experience, showcasing our library of beloved movies, TV series and exclusive original content from Disney, Pixar, Marvel, Star Wars and National Geographic.”
Consumers can subscribe to Disney+ directly at DisneyPlus.com or via in-app purchase from a number of partner platforms and devices.
Costing $6.99 a month or $69.99 a year, it can in the US be purchased as part of a bundle that includes Hulu (with ads) and ESPN for $12.99 a month.