Fans took to Twitter to vent their frustration at the glitch, angry that ITV had failed to realise the volume of traffic hitting the servers used by the online service.
We're seeing unprecedented numbers of users during the game. We apologise for any inconvenience, we're working hard to resume normal service
— The ITV Hub (@itvhub) June 12, 2014
The commercial broadcaster posted its own message to those affected by the outage.
“We apologise for any inconvenience, we’re working hard to resume normal service.”
Later adding: “We’re so sorry for the disruption tonight. It wasn’t planned and we know it came at a crucial time during the match. apologies again.”
ITV has a history of inadvertently interrupting its football coverage. In the last World Cup its HD feed ran an advert just at the moment Steven Gerrard scored England’s opening goal against the USA.