A new testing facility for broadcasters and set-top box manufacturers has been launched. Testronic Laboratories says its new service will identify compatibility and functionality issues that often only manifest themselves on the end user’s TV display.
“Our initial research into digital television presented us with some surprises,” explains Johan Craeybeckx, CTO of Testronic Labs, “Contrary to expectations, we found that consumers have no guarantee of the optimal viewing experience. Happily we found that our knowledge of how consumers interact with DVDs and computer games has enabled us to detect user problems with the set top box, the remote control and the functions within digital TV.”
Common problems include unsupported resolutions on the TV, parental control that still permits children to view adult material and channel tuning set-up failures.
Rather than anchor itself to one facility, Testronic has established a network of labs in Belgium, Poland, the UK and the United States.