Several million Virgin Media O2 customers are receiving a ‘free’ upgrade to their broadband speeds.
From today, M100 and M200 broadband packages are being upgraded to M125 and M250 for new and existing customers.
The boost will see Virgin Media’s M100 service benefit from a 22% uplift in average download speeds (from 108Mbps to 132Mbps), with upload speeds also increasing from 10Mbps to 20Mbps. M200 services will see a 24% increase in average download speeds (from 213Mbps to 264Mbps) with upload speeds rising from 20Mbps to 25Mbps; offering customers even more value from their broadband services.
Eligible customers simply need to reboot their Hub by switching it off and on again, or via the Virgin Media Connect app to benefit from the speed boost.
Jeff Dodds, Chief Operating Officer at Virgin Media O2, said: “Virgin Media O2 set out with a clear aim to upgrade the UK, and giving millions of our customers enhanced value through our latest broadband speed boost is another step towards this.
“As reliance on connectivity continues to grow – and at a time when value matters more than ever – we’re proud to be giving our customers even more, on us.”
Virgin Media O2 small business customers with a Voom 600, 800 and 1 Gig service will also see their upload speeds boosted from early next year.