Divitel notes that over the years, GO has invested heavily in the TrueFibre network, a fibre-powered infrastructure that offers broadband speeds up to 1 Gbps. In Malta, it is the only operator offering fibre up to one’s living room. However, due to a number of factors like higher population density with multiple devices that interfere with each other or long squarish shaped house design, its customers were not experiencing the full capability of this state-of-the art network, the speeds reaching the homes not the same ones experienced on their devices.
In partnership with Divitel GO was able to launch GO Smart Wi-Fi, which guarantees top speed broadband in every corner of the home. Divitel assisted by choosing the best technical solution for GO’s specific situation and helped build the business case for the recommended solution which was AirTies – a combination of hardware and software specifically developed for operators to optimise Wi-Fi OTT and IPTV video delivery.
Divitel also advised on the deployment strategy, providing several pilot sets delivered from our own stock, that in case of success could quickly be followed by larger orders. It also trained GO’s operational teams for implementation and use of the solution so they would be ready to go once the offering was launched. As a result, the product was launched three months after the pilot.
Commenting on the development, Antonio Ivancovic, CCO GO, said: “We are committed to offer the best customer experience on the island, from the decision to try, all the way through to installation, and Divitel has helped us get this done quickly and smoothly”.