AirTies has announced that its technologies are now used by over 50 operators globally to provide services to more than 25 million homes.
Furthermore, it has shared new aggregated, real-world data about key usage patterns for in-home Wi-Fi, and also disclosed customer survey results of Wi-Fi decision makers at service providers that have deployed AirTies.
Its in-home usage research findings state at that the average home now has more than seven Wi-Fi connected devices, and the average daily connection time per Wi-Fi device is 10 hours. however, in homes without Wi-Fi mesh extenders, only 50% of have consistent, high-quality Wi-Fi coverage throughout the home, and 25% have noticeably poor coverage.
Furthermore, within the average home, early 45% of devices use only 2.4 GHz Wi-Fi channels, while 55% have dual band Wi-Fi chipsets that can operate at 2.4 GHz or 5 GHz. This is important because data rates at 2.4 GHz are noticeably slower. In fact, based on observed data speeds, data rates at 5 GHz are almost five times faster than on 2.4 GHz. These findings show the critical importance of network-based client steering technology that can “steer” devices from 2.4 GHz to 5 GHz channels.
Other findings include that nearly 5% of devices in homes use very old 802.11g Wi-Fi technology, 51.3% of devices in the home still use old 802.11n, and only 43.9% of devices have newer 802.11ac Wi-Fi technology. However, only 1.5% of all devices in homes today have extremely fast embedded Wi-Fi radios (3×3 802.11ac) capable of achieving 1.3 Mbps PHY rate (i.e. high-end laptops).
Meanwhile, its service provider survey findings were:
75% reported a decrease in churn since using AirTies;
80% agreed there has been an increase in customer satisfaction after deploying AirTies;
77% are offering or considering offering Wi-Fi Mesh as a premium subscription service as an incremental revenue stream;
67% report there has been a decrease in Wi-Fi related support calls after deploying AirTies;
86% said that using AirTies cloud-based remote monitoring system (AirTies’ Remote Manager) helped them identify issues within the consumer’s in-home. With AirTies’ Remote Manager, service providers will more easily be able to proactively identify homes that are candidates for broadband speed upgrades, Wi-Fi coverage upgrades, and wireless device upgrades.
Airties will be present at ANGA COM 2018 in Hall 8, MS 17.