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Police investigate YouSee New Year’s Eve outage

January 6, 2017 10.44 Europe/London By Julian Clover

Police have been called in after much of the YouSee cable network went dark across New Year’s Eve.

CEO Pernille Erenbjerg described the outage as a “deliberate malicious act”. It left over a million Danish TV customers without service. Erenbjerg said an internal investigation had found the error occurred on equipment used to distribute the signals. She declined to give precise details of what had happened but suggested the action required a detailed knowledge of YouSee’s configuration and its TV platform.

On Wednesday YouSee director Jaap Postma said the breakdown could be traced back to both hardware and software.

What isn’t clear is whether the hack was the result of a hacking attack of physical sabotage.

In order to bring all of its customers back online, engineers had to manually attend 33 headends across the country.

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Filed Under: Cable, Newsline, Top Story Tagged With: YouSee Edited: 9 January 2017 11:38

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About Julian Clover

Julian Clover is a Media and Technology journalist based in Cambridge, UK. He works in online and printed media. Julian is also a voice on local radio. You can talk to Julian on Twitter @julianclover, on Facebook or by email at jclover@broadbandtvnews.com.

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