Hrvatski Telekom has signed a five-year contract with Ericsson regulating services of construction and maintenance of telecom infrastructure.
It has also signed an agreement whereby the activities of its technology unit for construction and maintenance will from September 1 be transferred to the newly established Ericsson Nikola Telsa Servisi.
The five-year contract for construction and maintenance of telecom infrastructure includes planning and construction of fixed and mobile networks, maintenance of telecom infrastructure, telecom network monitoring, field maintenance of active access network and passive network.
Commenting on the development, Davor Tomaskovic, CEO of Hrvatski Telekom, said: “With this contract Hrvatski Telekom intends to increase the quality of infrastructure and simultaneously optimise costs related to the construction and maintenance of fixed and mobile networks. We have chosen a good and reliable partner who will increase the quality of our electronic communications networks at the highest level and at optimal costs. We have entrusted these important tasks to a company that is the global leader in this, so that we in our business could focus on advanced and innovative services for our customers.”
Jean-Claude Geha, VP and head of managed services at Ericsson, added: “While extending our relationship with Hrvatski Telekom and the Deutsche Telekom Group, we will use our expertise gained from more than 15 years in telecom managed services to improve end-user experience and optimise network operating costs. By saving time and resources, Hrvatski Telekom will be able to increase its investments in innovation, sales and customer management.”
Gordana Kovacevic, president of Ericsson Nikola Tesla, said: “Ericsson Nikola Tesla perceives this contract as the next step in our long-term cooperation with Hrvatski Telekom. It will position us as the most powerful service organization in Croatia and new employees will be the additional foundation layer offering a better view into our customers’ needs and enabling new knowledge acquisition in this area. Employees who transfer from Hrvatski Telekom to Ericsson Nikola Tesla Servisi bring great value to the new company because they are top experts, and for them the new company opens up new prospects for the development and additional jobs. Ericsson and Ericsson Nikola Tesla will focus on fulfilling all T-HT needs and expectations in managed services based on Ericsson’s industry leading position in the mentioned services area. Competent and motivated employees will have a significant positive impact on T-HT’s end user customer satisfaction, brand value and service quality.”?
