Telenet had 1,065,000 digital homes as of March 31, 2010 but is still losing basic analogue subscribers. This is mainly due to the fierce competition from Belgacom, which offers ‘free’ TV with a number of its broadband and telephony packages.
During the first quarter, a record number 144,000 new customers were recorded by the cabler. Digital TV added 65,000 homes, while 34,000 more took broadband, 23,000 mobile and 22,000 fixed telephony.
The loss of 24,000 basic analogue subscribers was in line with expectations, according to Telenet CEO Duco Sickinghe, who said it was more than offset by in other areas. More than 53% of all subscribers took more than one product from Telenet. Average ARPU of digital and mulitplay customers rose to €37.70 during the quarter.