Rider was previously Chief Information Officer and will report to CEO Ed Terino.
Rider oversees Engineering, Product Management, Services, Sales and Marketing globally.
“Promoting Jon to COO facilitates the ongoing turnaround of SeaChange, whereby he is taking on additional responsibilities for the execution of improvements to achieve further cost reductions, while enhancing sales and marketing, business development, product development, delivery and service,” said Ed Terino. “Jon’s expanded role allows us to leverage his extensive operational experience to elevate our quality, responsiveness and profitability from customer implementations, service, and support.”
Rider joined SeaChange as CIO in April 2016, initially to implement a company-wide data architecture driving uniform business processes across geographies and functions for customer relationship management, sales and marketing automation and G&A management.
Prior to starting his IT career, he was a US Army officer, helicopter pilot and instructor.