The Dutch consumer association (Consumentenbond) has launched a UPC Horizon panel to bundle all complaints about the new set-top box.
Liberty Global CEO Mike Fries says there are lessons to be learnt from over-the-top steamer Netflix, but made it clear cable would have the final say.
Mark Giesbers, director of marketing and content, UPC Netherlands, will join UPC parent Liberty Global from February 1.
UPC Cablecom is launching its Horizon entertainment platform in Switzerland on Monday, January 14.
The commercial use of personal data is potentially of huge economic value, with a new Liberty Global report saying that “at a 22% annual growth rate, applying personal data can deliver a €330 billion annual economic benefit for organisations by 2020”.
Dutch cable operator UPC has begun the download of a firmware update for the Horizon set-top boxes already in the market.
Liberty Global has sold over 50,000 Horizon TV subscriptions and had over 125,000 unique online users in the Netherlands since its launch in September.
Subscribers to UPC Cablecom will have online access to significantly more channels than their Dutch counterparts when the Horizon platform is launched in Switzerland early next year.
Telenet has presented a sneak preview of its Yelo TV application, due to launch in early 2013.
CTAM Eurosummit 2012. Dutch UPC customers have surprised the operator with an overwhelming demand for the new Horizon gateway.