Proximus Group will record a non-cash impairment of goodwill of €275 million in its Global segment after reviewing Proximus Global’s carrying value and its long-term financial plan.
The charge will hit reported net income for Q4 and full-year 2025.
The Belgian operator said headwinds in CPaaS SMS have intensified, pointing to customers shifting from SMS to alternative, lower-cost channels. Proximus also cited organisational changes and integration challenges that have weighed on go-to-market execution, limiting top-line and margin synergy ambitions.
The impairment follows guidance resets flagged since mid-2025, including a full-year 2025 Global EBITDA outlook previously revised to a decline of around 10% year-on-year, and a 2026 range of €100 million to €130 million.
Proximus said it has begun a strategic realignment under new Global CEO Seckin Arikan.
