Tele Columbus says it has begun to disconnect customers in flats and other forms of share accommodation where there is no contract.
Around 40% of Tele Columbus’ three million subscribers could be affected.
The shutdown has already begun in Berlin-Hellersdorf, Heilbad Heiligenstadt and Gera and will be extended to other cities and areas.
It follows the introduction of new laws that give tenants the right to opt out of TV services provided by their landlords and previously bundled in with the rent.
Tele Columbus says that customers to its PŸUR service have been notified several times and it must now start the disconnection process. A special helpline has been established to assist customers.