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Agama and THEO deliver Telenor streaming experience

December 18, 2023 13.11 Europe/London By Julian Clover

Video analytics specialist Agama Technologies and real-time streaming technology firm Theo has announced an expanded partnership to deliver video streaming experiences cross-platform, on the web, mobile and smart TVs.

It follows a decision by Telenor to expand its Agama integrations to the devices in addition to its set top boxes.

”As Telenor stream becomes available in more devices, it is of the highest importance to ensure that the quality of service is not compromised. Being able to have Agama in any new app we release together with THEOplayer ensures we can support any customer from the start in case they need to call us“, said Marielle Lind, Technical Architect at Telenor.

The Agama video observability solution can be integrated with multiple video streaming technologies, such as THEOplayer. Agama’s solutions track video stream startup, buffering, bitrate, and video quality, as well as customer experience metrics such as abandoned streams and average watch time.

“We are delighted to expand our partnership with THEO, as their video playback technology is essential to providing our customers with the best viewing experience,” said Johan Görsjö, Product & Engineering Director at Agama. “By combining our two technologies, we ensure a high-quality video streaming experience across a wide range of connected devices.”

With the preintegration between Agama and THEOplayer in place, adding observability tools to the new platforms was smooth and enabled real-time insights when rolling out the services to end users. Providing a good understanding of user experience on all the devices that can be used to watch video with the Telenor SE applications.

“Viewer expectations for superior streaming quality have surged, and we are hence thrilled to partner with Agama, frontrunners in video observability,” said Steven Tielemans, CEO at THEO. “As THEOplayer facilitates seamless deployment of premium video playback cross-platform, Agama provides invaluable insights for OTT video services to optimize video operations throughout the workflow. Together, our solution empowers media, entertainment, and sports companies to deliver the quality of experience that today’s viewers demand.”

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Filed Under: Newsline, Tech Tagged With: Agama, Telenor, THEO Edited: 18 December 2023 13:11

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About Julian Clover

Julian Clover is a Media and Technology journalist based in Cambridge, UK. He works in online and printed media. Julian is also a voice on local radio. You can talk to Julian on X @julianclover, or by email at jclover@broadbandtvnews.com.

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