Dutch cablenet VodafoneZiggo has signed an extension to its agreement with software and services company Amdocs.
Amdocs will take responsibility for VodafoneZiggo’s business systems operations, which provide VodafoneZiggo’s fixed-line and mobile customers with an improved experience and a more unified user journey across all lines of business.
“Our renewed partnership with Amdocs is a strategic move towards transforming our operational landscape and implementing an agile application development approach,” said Candice Dillon, Chief Information Officer at VodafoneZiggo. “Together, we are focused on enhancing customer experiences, streamlining our operations, and expediting our time-to-market. We are committed to delivering unmatched value to our customers.”
“We are pleased to extend our relationship with VodafoneZiggo as we work to deliver unique and engaging experiences for their customers,” added Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. “Delivering truly digital customer experiences is an important pillar in VodafoneZiggo’s strategy, and we’re thrilled to help them bring those experiences to market more quickly and efficiently.”