The loss of 36,000 broadband subscribers has left VodafoneZiggo looking at a negative number for the second quarter.
The Dutch cablenet recorded a loss of €117.4 million compared to €136 million one year earlier.
The unwinding began with the introduction of an inflation busting price rise that saw the cost of some packages increase by almost ten per cent. Subsequently, VodafoneZiggo has positioned itself at one of the most expensive providers in the market.
Away from broadband, the number of fixed-mobile users rose by 9,000 to 1.5 million. There was a net addition of 37,000 mobile customers and 4,000 business broadband customers, helped by the launch of the Plume mobile pods to customers.
Operating profit improved by 3.6 per cent to €445 million. Company debt remains unchanged at €10.1 billion.
In neighbouring Belgium, Liberty Global’s consolidated Telenet saw its broadband base reduce by 5,000, again attributable, in part, to price increases.
The Swiss Sunrise reported a continued momentum in mobile delivering strong postpaid net adds in the quarter of 23,100.
Broadband net adds softened this quarter on the back of reduced promotional intensity in the main brand and a slight increase in churn, which resulted in a modest Q2 contraction of 2,800 customers.