In its latest results, the company says that it in the former it fell by 309,000 during the year as reduced retail activity during the pandemic led to fewer gross customer additions. It was also impacted by broadband customer losses due to challenges related to compliance with the new telecom law.
Meanwhile in Spain, Vodafone’s TV customer base declined by 88,000 due to continued competition. At the same time, the company’s broadband customer base declined by 164,000.
Elsewhere in Europe, Vodafone lost 11, 000 TV customers in Italy and gained 59,000 in Portugal in FY 21/22, while in other markets on the continent, including Hungary, the Czech Republic and Romania, it gained a total of 21,000.
In Europe as a whole, excluding VodafoneZiggo in the Netherlands, it lost a total of 328,000 TV customers.
Vodafone Group had revenues of €45,580 million in FY21/22, up from €43,809 million a year earlier.
Adjusted EBITDA was €15,208 million (€14,836 million) and profit €2,624 million (€536 million).
The latter was due to higher adjusted EBITDAaL and lower income tax expense.