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Telenet loses video customers

April 28, 2022 09.00 Europe/London By Chris Dziadul

Telenet’s video subscriber total fell by 3% in the year to March 31.

According to the Belgian company, it stood at 1,747,300 as of the end of the first quarter, down from 1,799,000 in the same period in 2021.

Telenet also says that in Q1 alone it lost 14,700 video subscribers. This was as a result of churn to competitor’s platforms, such as other digital TV, OTT and satellite providers, or customers terminating their video service or moving out of its service footprint. However, it also points out that all of its video customers have upgraded to its higher ARPU enhanced video services.

Despite this, its total premium entertainment subscriber base, including Streamz, Streamz+, Play More and Play Sports, fell by 2pp to 35% of its enhanced TV customer base in the year to March 31.

Telenet had a total of 772,400 FMC customers as of the end of Q1, or 17% more than a year earlier, while its APRU fell by 2% to €58.7 over the same period.

The company’s revenue in Q1 was €644.8 million, almost unchanged on the €645.9 million on the same period in 2021.

Adjusted EBITDA was €328.5 million (-2%) and net profit €160.4 million (+43%).

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Filed Under: Newsline Tagged With: Belgium, Telenet Edited: 3 May 2022 12:41

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About Chris Dziadul

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