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Italy to introduce best practice for streaming after DAZN complaints

November 5, 2021 10.31 Europe/London By Julian Clover

Italy is to bring in new rules designed to prevent the kinds of glitches that have marred the first few months of Serie A coverage.

Sir Len Blavatnik’s steaming app picked up the rights to Italy’s top-flight football for the next three seasons, paying €2.5 billion, before reaching a distribution agreement with Telecom Italia.

The streamer has secured the rights to all ten weekly matches, seven on an exclusive basis and the remaining three shared with Sky.

However, viewers have complained about the technical quality of the broadcasts and there have been major outages on at least three occasions.

Reuters says it has been told by two separate sources that the communications regulator AGCOM is preparing a new ‘terms of service quality’ that will apply to the transmission of major events, including Serie A.

In August, the League wrote to DAZN after a series of initial complaints. The streamer explained that problems during the Inter-Genoa match were caused by a traffic peak limited to a single CDN (Content Delivery Network) and resolved quickly.

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Filed Under: Editor's Choice, Newsline, Regulation, Streaming, Top Story Edited: 8 November 2021 12:34

About Julian Clover

Julian Clover is a Media and Technology journalist based in Cambridge, UK. He works in online and printed media. Julian is also a voice on local radio. You can talk to Julian on Twitter @julianclover, on Facebook or by email at jclover@broadbandtvnews.com.

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