Sky has named Panther Logistics as its sole delivery partner for the new Sky Glass streaming TV.
The two-person delivery provider will be offering Sky Glass purchasers: delivery to room of choice with assembly of the stand and attachment to the TV, premium time slots, collections, exchanges, removal of all packaging upon the request of the customer.
The logistics will involve a two-hour window for delivery with the customers receiving multiple messages prior to delivery, the delivery crew will also call the Sky customer between 30 and 60 minutes before arrival. Contact via Facebook, WhatsApp or phone is also available.
“The company’s customer-centric ethos combined with its relentless pursuit for excellence in its service offering will allow Panther to provide a seamless and professional delivery experience for Sky customers,” said Gary McKelvey, Managing Director at Panther. “We hope that our extensive experience in the sector will ensure customer satisfaction levels remain high as they take their first steps into the TV marketplace.”
Last November, Panther was acquired by AIT Worldwide.