Smart services pioneer Plume has signed two new agreements with German operators.
The launch of Plume smart services on fibre-optic service Deutsche Glasfaser Group in rural Germany comes as part of a new bundle of digital subscriber experiences to its residential broadband customers.
Plume has also entered into a cooperation with BREKO eG, the commercial platform of the leading broadband association in Germany, to make its platform and services available to over 200 Communications Service Providers (CSPs) members.
Central to the Deutsche Glasfaser partnership is the implementation of Plume’s cloud- and AI-driven SaaS experience management platform which leverages OpenSync and features HomePass – a next-generation front-end Smart Home Services suite – and Haystack – intelligent back-end support tools and data analytics.
Commenting on the partnership, Ruben Queimano, Chief Commercial Officer, Deutsche Glasfaser, said: “The partnership with Plume will help us to deliver the best internet experience to our customers, complementing a high-speed internet connection with a premium smart home experience. This includes the provision of a fully optimised and flawless Wi-Fi experience delivered to every device.”
Deutsche Glasfaser has already deployed one million FTTH connections
“While fibre supports the delivery of incredibly fast speeds to the home, it is Plume’s objective to enable providers to further enhance customer experience by providing a new bundle of smart home services that increase customer satisfaction and loyalty,” said Tyson Marian, Chief Commercial Officer, Plume.
BREKO eG’s CSP members will be able to launch Plume’s SaaS experience management platfor – including smart home and intelligent business suites––with special pre-agreed terms.
