Video service quality experts Agama Technologies have launched a new version of its observability and analytics suite, designed to strengthen its collaboration capabilities.
The new version 7.0 of the Agama Video Observability and Analytics solution has new and improved applications, expands the collaboration capabilities across the suite, and streamlines the way containers and cloud video workflows are supported.
“Since its initial launch, Agama has continuously expanded the solution’s capabilities to add new features and enhancements and help?drive operator success and excellence, by providing?end-to-end?monitoring and analytics?for video services”, says Johan Görsjö, VP Product Management at Agama. “I’m also very excited to introduce the new Agama Cloud Analyzer – optimized for deployment in cloud and container environments. It provides the visualization and metrics needed for understanding all the steps in modern cloud-based video workflows”, Johan adds.
This new 7.0 release features a new analytics app to directly visualize KPIs in the ABR delivery across the relevant dimensions, enhanced per device analysis and exploration to find problematic customer situations for proactive customer care and troubleshooting, and new dashboarding capabilities to quickly build powerful BI like views to understand service performance and customer experience.
For Analyzer probes in head-end and network, the release includes a new timeline correlation application to easily compare KPIs between channels and different locations in the delivery network, as well as many enhancements in workflow, alarming, metrics and analysis – for OTT as well as IP linear services.