Universal Electronics has been selected to provide voice-enabled remote controls to Virgin Media’s new Virgin TV 360 platform.
Universal has been supplying a version of the remote to Virgin’s parent Liberty Global as part of the rollout of its Horizon 4 platform.
The RF4CE voice-enabled remote control is powered by UEI chip technology with automated setup and control through UEI’s cloud-based QuickSet platform. Its high-end form factor is highlighted by backlighted keys and a dedicated profile key on the side of the remote control to quickly select a user profile.
“Virgin TV 360 is our most advanced and customer-centric TV offering to date. From great new features such as voice search and control via our brand new remote, to the slick user interface and personal profiles, Virgin TV 360 has been designed with customer experience at the heart of it,” said Annie Brooks, Executive Director of Product at Virgin Media.
Virgin TV 360 system went live last week and is now available to customers in the UK bringing new features including Voice Search and Control, Profiles, a more intuitive user interface and a new Mini box.
“It is thrilling to work on this project with Virgin Media, bringing intuitive voice control to its exciting new platform to enhance the customer experience,” said Menno Koopmans, UEI’s Senior Vice President of Global Sales and Marketing.
Since 2015, UEI has shipped over 100 million of its voice-enabled remote controls to customers around the world.
