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Telenet continues to lose video customers

August 1, 2019 09.13 Europe/London By Robert Briel

At June 30, 2019, Telenet’s total basic and enhanced video customer base reached 1,902,200. On a sequential basis, the Belgian operator lost 14,600 net video subscribers during Q2 2019.

The net loss represents customers churning to competitors’ platforms, such as other digital television, OTT and satellite providers, or customers terminating their video service or having moved out of our service footprint.

At June 30, 2019, 1,718,500 of the video customers had upgraded to our higher ARPU enhanced video services. In Q2 2019, Telenet lost 6,900 net enhanced video subscribers.

The subscription VOD packages Play and Play More reached 427,100 customers in Q2 2019, up 7% compared to the prior year period.

At June 30, 2019, Telenet served 1,661,100 broadband internet subscribers, representing a modest 1% decrease from June 30, 2018.

Telenetserved 2,091,600 unique customer relationships, which represented approximately 62% of the 3,366,100 homes passed by the operator’s HFC network across the Flemish and Brussels footprint. At June 30, 2019, the cabler provided 4,798,100 fixed services (“RGUs”) consisting of 1,902,200 video, 1,661,100 broadband internet and 1,234,800 fixed-line telephony subscriptions. In addition, just over 90% of all video subscribers had upgraded to the higher ARPU enhanced video platform at June 30, 2019.

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Filed Under: Cable, Finance, Newsline Tagged With: Belgium, Telenet Edited: 1 August 2019 09:13

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About Robert Briel

Arnhem-based Robert covers the Benelux, France, Germany, Austria and Switzerland as well as IPTV, web TV, connected TV and OTT. Email Robert at rbriel@broadbandtvnews.com.

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