It has at its core the highly-scalable Agama end-to-end video monitoring, assurance and analytics platform. With fine-grained and high-quality service performance data from active and passive probes, as well as real-time subscriber telemetry, the platform provides a complete view of service performance and customer experience end-to-end.
This offers better results than fragmented and siloed analytics solutions based on limited metrics.
Commenting on the launch, Johan Görsjö, director of Product Management at Agama Technologies, said: “We are proud to introduce Agama 360 Analytics with its unique visualization and analytics capabilities enabling a deepened customer understanding.
“Providing customer experience and service performance insights is in our DNA, and in today’s fast-moving video market it is more crucial than ever to get the right insights at the right time to be able to exceed customer expectations.”
Agama 360 Analytics will be presented at Agama’s stand (5.B72) at IBC 2018.