It follows the company’s acquisition of a regional service provider, as part of strategic push to extend its offer from mobile to triple-play broadband.
Commenting on the development, Dhiae Mohammed Ali, Deputy CTO at Orange Moldova, said: In order to meet time-to-market demands in the competitive residential broadband market, we required a flexible device provisioning and management solution that could deliver services to new devices as well as numerous legacy devices.
“Gaining uniform solutions that can not only deliver triple-play services, but also proactively manage customer experiences and improve customer care efficiencies will provide a launch point for continued expansion in the region.”
David Sharpley, CEO at Incognito, added: “Legacy provisioning systems are challenged to address the growing device complexity of today’s digital home networks, impacting customer experience and loyalty. We are delighted to be part of Orange’s expansion into new fiber services, with an integrated solution that resolves home network complexity, improves efficiency and time to market, and delivers a great home broadband experience.”
Vancouver, Canada-based Incognito is a global provider of software and services to help digital service providers manage and monetise broadband services