Belgian operator Telenet reports continued uptake of its quad-play Wigo bundles despite a tough competitive market to 333,600 RGUs at March 31, 2018 (+30,000 in Q1 2018), reaching around 15% of customer relationships.
“In Q1 2018, we continued to execute against our converged connected entertainment strategy in the residential market. While the Q1 2018 net subscriber trend for our video, broadband internet and fixed-line telephony services continued to reflect the intensely competitive and promotional market environment, our all-in-one converged Wigo bundles continued to perform well,” said John Porter, Telenet CEO.
“In the first three months of 2018, we added 30,000 net subscribers to our quad-play bundles, resulting in a total of 333,600 “WIGO” subscribers. This implies that at March 31, 2018 around 15% of our customer relationships were subscribed to any of our “WIGO” bundles versus around 9% a year earlier.
At March 31, 2018, Telenet served 2,174,900 unique customer relationships, which represented approximately 65% of the 3,326,300 homes passed across its Flemish and Brussels footprint and including the extended footprint in Brussels, Wallonia and Luxembourg through the June 2017 SFR Belux acquisition.
At March 31, 2018, the cabler provided 4,986,500 fixed services (“RGUs”), up 3% compared to the prior year period driven by the June 2017 acquisition of SFR Belux which was partially offset by higher churn resulting from the intensified competitive environment.
Telenet’s RGU count consisted of 2,012,100 video, 1,676,200 broadband internet and 1,298,200 fixed-line telephony subscriptions at March 31, 2018.
Approximately 88% of Telenet’s video customers had upgraded to the higher ARPU enhanced video services, meaning 1,779,000 enhanced video subscribers, which included 74,700 inorganic subscriber additions through the SFR Belux acquisition. The subscription VOD packages Play and Play More had 398,600 customers at March 31, 2018, up 10% compared to the prior year period, and 234,700 Play Sports customers.