The Office of Electronic Communications (UKE) in Poland has announced that work is underway on amending the country’s telecom law.
In a statement, it says that the amendment “aims at simplifying procedures, increasing the efficiency of citizens’ access to telecommunications services, and facilitating the resolution of disputes between consumers and service providers”.
The UKE notes that the most noticeable change would be the decisive simplification of the procedure for setting up and launching new internet access points by local government. Such access points would be required to offer download speeds of at least 30 Mbps, rather than the current 1 Mbps.
There would also be a thorough reform of the dispute resolution syetem between consumers and service providers. This would liquidate the Standing Consumer Arbitration Court at the president of UKE and replace it with the ADR procedure, involving out-of-court settlement of consumer disputes.
The latter procedure would be cheaper, faster and more effective.
