• Subscribe to our Daily News Emails
  • Advertise
    • Media Info
    • Terms & Conditions for Advertisers
    • Mechanical Data

Broadband TV News

Independent. Since 2003

  • Home
  • News Line
    • Central & East Europe
    • People
  • TV
    • On Demand/VOD
    • IPTV
    • Cable
    • Satellite
    • Terrestrial
    • Distribution
  • Business
  • Tech
  • Events
    • Events Diary
    • BTN Events
    • Events Coverage
    • Submit the details of your event
  • Features
  • Resources
    • White Papers

Inea to return illegally collected fees

October 6, 2016 09.56 Europe/London By Chris Dziadul

IneaInea, one of the leading cable operators in Poland, has committed to returning charges it collected illegally from its subscribers.

In a statement, the country’s consumer protection authority UOKiK says that current clients have a month to apply for a refund and former subscribers three months.

UOKiK initiated proceedings against Inea, the largestg cable operator in the Wielkopolska region of western Poland, in June 2015, for infringing collective consumer interests. The district Consumer Ombudsman in the city of Poznan alerted UOKiK about the potential irregularities.

The proceedings showed that Inea twice unilaterally changed agreements at the turn of 2014/2015, raising monthly charges for the internet and TV. The increases ranged from just under PLN1 to more than PLN7 (around € 0.25 to €1.90) and were applied to contracts of both fixed and indefinite length.

The UOKiK says that because Inea’s contracts did not include the appropriate modification clause, raising prices was illegal. However, during proceedings the company committed to refund the money, leading UOKiK to accept its proposal, resulting in the quick elimination of the harmful practice.

According to UOKiK president Marek Niechcial, “The commitment decision was made possible thanks to the cooperation of the company, which during the proceedings voluntarily pledged to change its practice. Consumers will recover the difference between the amount of fees applicable before and after the modification”.

  • Click to share on Facebook (Opens in new window) Facebook
  • Click to share on X (Opens in new window) X
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to share on WhatsApp (Opens in new window) WhatsApp

Related

Filed Under: Cable, Central & East Europe, Newsline, Platforms Tagged With: INEA, Poland, UOKiK Edited: 6 October 2016 09:56

Avatar photo

About Chris Dziadul

Latest News

  • tivùsat rolls out new HbbTV-based EPG via satellite and DTT
  • Netflix reveals strong Q2 with the promise of more hits this year
  • Mehmet Zahid Sobacı reappointed as Director General of TRT
  • Telia Company to dispose of Latvian operations
  • David Cho named editor-in-chief of CNBC

Most Popular

  • Telenor to sell Allente stake to Viaplay
    Telenor to sell Allente stake to Viaplay
  • Amazon wins out in Prime Video subscriber lawsuit
    Amazon wins out in Prime Video subscriber lawsuit
  • SES Completes Acquisition of Intelsat
    SES Completes Acquisition of Intelsat
  • RTLzwei and Warner Bros. Discovery plan joint advertising sales house
    RTLzwei and Warner Bros. Discovery plan joint advertising sales house
  • Viaplay and TV 2 Norway to share football rights 
    Viaplay and TV 2 Norway to share football rights 
  • Telia Company to dispose of Latvian operations
    Telia Company to dispose of Latvian operations
  • Netflix reveals strong Q2 with the promise of more hits this year
    Netflix reveals strong Q2 with the promise of more hits this year

White Paper

SES Completes Acquisition of Intelsat

Luxembourg-based SES has completed its acquisition of Intelsat, creating a combined expanded fleet of 120 satellites across two orbits. … [Download the White Paper ...]

Broadband TV News

  • Subscribe
  • About us
  • Contacts
  • Logos & Pictures
  • Privacy Policy
  • Terms and Conditions

Advertising

  • Media Info
  • Terms & Conditions
  • Mechanical Data
  • Video Services

News

  • Latest
  • Central & East Europe
  • TV
  • Tech
  • Streaming
  • Cable
  • Satellite
  • Terrestrial
  • IPTV
  • Business
  • People

Events

  • Events Diary
  • BTN Events
  • Submit the details of your event
  • Media Meet & Greet

Editorial

PO Box 499
Cambridge
United Kingdom
CB1 0AH
news@broadbandtvnews.com

Commercial

Arundel View Cottage
Wepham
West Sussex
BN18 9RA
sales@broadbandtvnews.com

Connect with Us

 

Copyright © 2025 Broadband TV News LLP · Log in

 

Loading Comments...
 

    We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.