The combination of new build and low churn has helped Virgin Media deliver organic customer additions of 24,000 in Q2, compared to a 12,000 loss in the prior-year period.
Around half of the growth comes from new build with Virgin also reporting combined churn in the UK and Ireland of 13.9%. UK only churn reached a record low of 13.8%.
Virgin contributed an additional £1,197 million in second quarter revenues to parent Liberty Global. But increased third party fees and higher depreciation meant operating income decreased by £79 million.
85,000 new premises were added in the quarter. The operator says customer penetration, ARPU and build costs remain on plan.
66,000 new Tivo subscribers were added in the quarter.
Virgin Media Chief Executive, Tom Mockridge, said: “More homes and businesses than ever before are voting with their feet and moving to the better quality ultrafast broadband offered by Virgin Media. Customers are fed up with the slower broadband offered by providers operating over the ageing national telephone network.”
Project Lightning as a whole remains on track to build more than 500,000 new UK premises in 2016.
