Com Hem says a rise of 6,000 subscribers has taken its installed base to a record high of 926,000.
At the same time the consumer churn rate has seen a fall of 0.8 percentage points, taking it to 13.1%.
Second quarter revenues of SEK 1,300 million were up 4.3%, while operating profit increased by 5.5% to SEK 192 million.
“Customer satisfaction remains our main operational focus which in this quarter led to an increased consumer customer base growing by 6,000 and a continued strong broadband growth of 10,000 RGUs. DTV subscribers increased by 1,000 in the quarter, and our TiVo base grew by 4,000 customers reaching 37% of our total DTV base,” said Anders Nilsson, CEO, Com Hem.
However, changes to phone pricing led to a loss of 14,000 telephony subscribers.
Rather than offer customer discounts, Com Hem has sought to reduce list prices.
Com Hem’s next growth push will come through the recent acquisition of DTT pay platform Boxer, where the deal is expected to close in the second half of 2016.
Boxer has an installed base of 500,000 homes and the company sees an opportunity in increasing the take up of its broadband services that passed 2 million in the quarter.
