Bridge Technologies is focusing on the company’s award-winning Objective QoE with QoS monitoring technology, which brings new levels of functionality and productivity to operators, enabling them to substantially improve viewer experience and increase consumer satisfaction.
Bridge Technologies’ Objective QoE methodology delivers quantifiable video and audio monitoring of MPEG-2, H.264/MPEG-4 and H.265/HEVC streams at the point of transmission. It provides data and error alerts based on the detection of key errors occurring in media delivery – including audio silence, colour freezes, colour black, and freeze frames – to alert operators reliably to failures affecting QoE. An alarm based on these criteria means that a genuine failure requires immediate remedial action; unlike traditional systems, the methodology delivers no false positives, maximizing user confidence in its output.
Quality of Experience monitoring with Objective QoE can be incorporated into any Bridge Technologies monitoring infrastructure, running in tandem with the system’s sophisticated QoS monitoring capabilities.
“The traditional conception of separate domains for QoE and QoS, is now out of date,” said Simen Frostad, Chairman of Bridge Technologies. “With Bridge Technologies’ advanced monitoring systems, QoE and QoS are part of the same continuum, both capable of delivering objective, empirical data. QoE and QoS data may come from different points in the delivery chain and be represented in different ways to the monitoring staff, but it’s the close correlation between QoE and QoS data within the same integrated environment that allows operators to reach a higher plane in the pursuit of quality.”
The company will also reveal a new-model services package initiative at ANGA COM 2016. This provides customers with automated off-site data backup, system-wide automated software updates, remote hands-on technical support, and a planning and provisioning consultancy package.