Ericsson has signed a five-year management services agreement with UPC Polska, Poland’s leading cable operator, effective April 1, 2016.
Under the terms of the deal, Ericsson will assume responsibility for field maintenance in UPC Poland’s network and for delivering continuous improvements in network quality and operational efficiency.
It will also drive preventive and corrective maintenance activities with a focus on process optimisation.
Commenting on the development, Severina Pascu, CEO Central and Eastern Europe, Liberty Global, said: “The expansion of infrastructure is our strategic priority which will enable UPC Poland to significantly increase its scale of operations and investments aimed at advancing of the quality of digital services. Teaming up with Ericsson will facilitate further dynamic growth of the company, providing superior experience to our customers in the ever changing digital world, and a further career development in a stable, international organization for those UPC team members, who will start their employment at Ericsson.”
Jean-Claude Geha, VP and head of managed services globally at Ericsson, added: “Liberty Global has been at the forefront of technological innovation in high-speed broadband and interactive digital television for decades. The contracts in Poland and Hungary are in line with our strategy to expand Ericsson’s Managed Services offering to cable providers. We are committed to enabling cable providers like UPC maintain superior customer experience in the ever changing digital world.”
Although this is Ericsson’s first cable managed services contract in Poland, it announced a similar contract with UPC Hungary last September.
It is also the exclusive metadata provider for UPC parent company Liberty Global’s digital TV platforms in several European countries.
