A steady year for Com Hem has seen the Swedish cablenet deliver a record low churn rate of 12.9% for the second consecutive quarter.
However, there are signs that digital TV growth is beginning to stall; just 4,000 new subs were sold in the fourth quarter to reach 635,000, while the number of TiVo customers rose by 10,000 to 224,000. This represents a penetration rate of 35%. TiVo households continue to be more engaged than those with other receivers.
Broadband continued to increase, up 11,000 to 658,000 RGUs.
“Demand for our high speed broadband continues to be strong, with more than 82 per cent of new subscribers in Q4 choosing speeds of 100 Mbps and above, a new high. This took average speed in the base up to 115 Mbps – also a new high. Our focus on broadband quality of service is paying off; we continue to lead both the Netflix speed index and the recently launched Google Video index,” said CEO Anders Nilsson.
Revenues were up 3.3% at SEK 1,271 million (€133 million); underlying EBITDA increased by 3.3 per cent to SEK 595 million.
The number of unique consumer subscribers rose 8,000 to a total of 911,000.
