KPN’s IPTV proposition supported continued good IPTV net adds of 72,000, leading to a TV market share of 25%, an increase of 5%-points compared to Q3 2012.
The Dutch incumbent said that now 43% of its broadband customer base has a triple play subscription. The operator also reported 461,000 fibre customers as per September 30, 2013.
KPN now has a total of 1,915,000 TV customers of which 1,282,000 take the IPTV product and 633,000 the DTT service Digitenne. The number of terrestrial customers continues to decline, a minus of 15% since September 30, 2012, when the total DTT homes stood at 741,000.
IPTV customers continue to rise, up 55% from a total of 829.000 at the end of Q3, 2012.
As a result from the shift from DTT to IPTV customers, blended TV ARPU is up to €15 from €13.
Underlying revenues and other income at Consumer Residential increased by 2.6% y-on-y in Q3 2013 due to continued growth in triple play revenues driven by Fiber-to-the-Home and IPTV, and the implementation of price increases per July 1, 2013, partly offset by a continued decline of traditional voice services.
Underlying EBITDA increased by 7.0% y-on-y as a result of higher revenues and actions implemented to improve profitability such as FTE reductions and quality programs. This resulted in an underlying EBITDA margin of 22.8% (Q3 2012: 21.9%).
Despite increased competition and the implementation of price increases, KPN’s broadband customer base continued to grow (4k net adds in Q3 2013) and broadband market share remained stable in Q3 2013 compared to Q2 2013 around 41%.
ARPU per customer increased by 7.5% y-on-y to €43 in Q3 2013 (Q3 2012: €40). RGUs per customer increased to 2.16 (Q3 2012: 2.01). Triple play packages continued to increase this quarter, resulting in a triple play customer base of 1,169,000 and a 43% triple play penetration, 11%-points higher compared to the same period last year.
