The announcement of Mobistar to suspend sales of its internet, fixed telephony and TV services has created a rush at TV Vlaanderen and Télésat.
Existing customers of Mobistar TV will have the opportunity to continue receiving TV Vlaanderen and Télésat’s satellite DTH services.
“The number of calls from customers of Mobistar TV who want to switch to TV Vlaanderen and Téléat, exceeds our expectations,” said Hans Troelstra, COO of M7 Group.
“Since the announcement that its Mobistar TV services suspends the phonelines at our call centre are red hot. We have now hired additional call agents to meet the massive interest.”
Mobistar is gradually contacting its TV customers to provide information about how to switch to TV Vlaanderen and Télésat.
“We have partnered with Mobistar to find a solution to ensure that no customers are inconvenienced by the decision of Mobistar,” added Troelstra. “Customers who switch continue to benefit from a special rate and maintain their channel offerings and their satellite system.”
Meanwhile, TV Vlaanderen and Télésat have said they will start to offer a new, attractive and competitive VDSL for a hybrid triple play product..