ANGA CABLE 2012 – Cologne. Canal Digital Kabel TV, Norway’s largest cable operator, has selected to deploy a full-scale Agama DTV monitoring solution.
With this deployment, covering the distribution network all the way down to each set-top box, Canal Digital will get support to systematically improve service quality, raise operational efficiency, and further increase customer satisfaction.
Canal Digital Kabel TV, backed by Telenor, delivers TV and broadband services to around 500,000 Norwegian homes, utiliisng high-capacity and hybrid-fibre-coax (HFC) and Fibre-To-the-Home (FTTH) networks.
“It’s with great pleasure we see that Canal Digital Kabel TV selects to embrace our end-to-end approach to TV service quality assurance and implement our solution, which will serve a powerful foundation for operational excellence in their video delivery,” said Mikael Dahlgren, CEO at Agama Technologies.
“The Agama DTV Monitoring Solution will support Canal Digital in real-time problem discovery and impact analysis, in proactive and cost-effective customer support processes, as well as in systematic improvements of the overall service quality – all of which will have a clear impact on operations bottom-line.”6500
