Go, Malta’s leading telecommunications provider, has selected a complete Agama DTV Monitoring Solution for its IPTV ecosystem.
It will be integrated into existing support tools across the organisation to ensure deliver of high-quality video across the subscriber base.
Prior to the selection, Go ran an extensive trial program, with Agama eventually selected to provided a tailored video quality assurance solution.
“As the leading quad-play telecommunications and entertainment company in Malta, we place great emphasis on the reliability of our services,” said Dr Michael Mertsch, chief technical officer, Go. “It is crucial to ensure that the customer has a positive experience which he or she will then promote to others”.
The real-time video service quality monitoring solution will provide insight Go with information on the distributed service quality from the headend egress, through to each individual subscriber. Overviews will also be provided of delivered video service quality showing the extent of any problem and its position in the distribution chain.
