Latvia’s consumer Rights Protection Centre (CRPC) has asked Viasat to change some of the terms and conditions of its contracts with customers.
According to AKTR and Kriminal, Viasat has promised to improve these contracts in the near future.
Earlier this year, Viasat removed the Russian channels RBC, Ren Baltija and RTR Planeta from its offer and subscribers found themselves unable to move to other providers without incurring stringent penalties.
Following numerous complaints from customers, the CPRC demanded a report from Viasat.
It then went on to fine the company for providing false information in that report.