BSkyB has settled its long running dispute with EDS after the data systems provider, now owned by Hewlett Packard, agreed to pay the broadcaster £318 million (€385 million). It follows the January 26 judgment by the Technology and Construction Court that found EDS guilty of fraudulent misrepresentation. The amount includes interim payments of £270 million made by EDS to Sky in February 2010.
The action dates back to the summer of 2000, when Sky appointed EDS to design, build and implement an advanced customer service system at its customer contact centres in Livingston and Dunfermline, Scotland.
But the relationship was ended in early 2002 after EDS failed to meet its contractual obligations. Sky Subscribers Services Limited (SSSL) assumed direct control for the systems integration and completed the project itself in March 2006. The legal action against EDS commenced in August 2004 with the trial running between October 2007 and July 2008.
