E15 reports that the platform’s problems are largely technical in origin as it still relies on older copper rather that fibre-optics to deliver its services. In some areas customers now have to choose between digital TV and internet access due to insufficient network capacity.
O2 TV also offers fewer HD channels than most competitors and only a fraction of the platform’s subscribers use its video library. Furthermore, it recently ended a deal that saw it broadcast Czech hockey matches.
O2 TV is operated by the incumbent telco Telefónica O2.