The organic loss rate represents customers churning to competitors’ platforms, such as other digital television, OTT and satellite providers, or customers terminating their television service or having moved out of our service footprint. “Given the historical video penetration in our footprint, the limited expansion of the number of homes passed and strong competition in the domestic TV market, we anticipate further churn of total video subscribers,” the cabler said in a statement.
Of the operator’s homes 1,732,900 now subscribe to the enhanced video service. 358,000 customers took the subscription VOD packages Play and Play More, up 20% compared to the prior year period. 233,200 customers subscribed to the sports pay television channels, an increase of 4% compared to the prior year period.
Telenet’s triple-play customer base continued to grow, reaching 1,134,100 at the end of December 2016.