Sony is still not able to tell its users when the PlayStation network and Qriocity services will be back online, according to Patrick Seybold, senior director, corporate communications social media, on his PS blog on Monday, April 25.
On Wednesday, April 20, Sony had turned off the PlayStation services to investigate a hack of the online services. “We are doing all we can to resolve this situation quickly,” Seybold wrote on Friday, April 22. “We will continue to update you promptly as we have additional information to share.”
The PlayStation Network connects gamers who use a PlayStation 3 or PlayStation Portable system. The Sony Qriocity service, which is used to stream audio and video to Sony devices, was also compromised in the attack.
On Saturday Sony said “We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online. Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.”