The Dutch DTH platform Canal Digitaal Satelliet is plagued by serious problems due to the card swap currently under way.
As a result of the difficulties and overload of the call centre, CDS has decided to broadcast the main Dutch and Belgian channels unencrypted for the time being. During the past few days, viewers have bombarded the operator with complaints about loss of signal after inserting the new card.
The problem seems to be mainly affecting receivers, which have no official certification. The operator posted the new cards, which were activated until June 30 and had to be reactivated over the air for viewing from July 1.
However, with a number of receivers, the operator ID update failed to load. Following a software update for most of these receivers, the Management ID also seemed to fail, according to statements from the operator.
At the moment, the platform is in the middle of a huge operation replacing all MediaGuard cards with the new version 3.
About Robert Briel
"In an industry that experiences rapid change and often a confusing subsequent
constant supply of news, it is often refreshing to read an insightful perspective. Broadband
TV News and its editorial team regularly provide a context and
helpful analysis to breaking news.”
Broadband TV News is the must-read publication for those working in the Business of the Multiscreen Television. We deliver news, insight and data direct to your desktop. As well as our constantly updated website you can sign-up to our Daily and Weekly email bulletins. 
Connected TV Forecasts NEW REPORT. The number of TV sets connected to the Internet will reach 551 million by 2016 for the 40 countries covered in this report from Digital TV Research, up from 124 million at end-2010. The report states that this translates to 20% of global TV sets by 2016, up from only 6% at end-2010. Published in November 2011, this 83-page PDF report is the most geographically comprehensive to ever be published.