Sweden’s largest cable operator Com Hem has improved its first quarter EBITDA by 14% as the company further developed its triple play offer. EBITDA rose to SEK355 million (€34.18m) compared to SEK311m in the first quarter of 2006. The number of triple play customers increased by 29,000 to 110,000. Com Hem intends to further integrate the three services in order to increase the benefits to the customer of subscribing to video, voice and internet services.
In total 59,000 new customers were added to the network as net sales were raised by 15% to SEK842 million. There are now 343,000 digital TV subscribers out of 1,782,000 connected households.
The company has apologised for the delay in call handling following last October’s addition of 300,000 subscribers from the former UPC Sweden. A further 190 staff have subsequently been added to the cablenet’s customer services department.